Family members, caregivers and facility staff may assist with access, timing or communication, but they cannot direct the signer's decision or answer for them.
Shefia Notary must communicate directly with the signer and confirm that the signer understands they are signing a document, is signing willingly and appears free from pressure or coercion. The signer does not need to explain the document's legal effect, but must demonstrate a basic awareness of what they are being asked to sign.
Shefia Notary does not provide legal advice or make a medical or legal determination of capacity. If the signer cannot communicate their decision, does not demonstrate this basic awareness or appears unwilling or pressured, the notarization will not proceed.
We understand the sensitivity and importance of documents signed in these circumstances. We approach every appointment with patience and care—protecting the signer while doing everything within the notary's role to help complete the signing whenever the required conditions can be met.